Knowledge Base

Most Handheld Contact support topics are covered in our extensive Knowledge Base. You can browse for answers and solutions by keyword(s) or category using the fields below. If you cannot find an answer to your question here, please contact us.
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Most Read Articles (Top 30)
  1. Upgrading the Handheld Contact client on your BlackBerry   6676 views
  2. How many ACT! Contacts will a BlackBerry hold?   5101 views
  3. How can I leave HHC open on the BlackBerry, ...   4739 views
  4. Checking free space on your handheld device   4276 views
  5. Network communications error. Please verify settings.   4226 views
  6. How does Handheld Contact Work?   4141 views
  7. Hot Keys make for Quick BlackBerry Inbox Navigation   4067 views
  8. Clean up your BlackBerry home screen   4030 views
  9. Installing Handheld Contact in a Act! shared database enviroment ...   3845 views
  10. Authentication Failed. Please verify login credentials.   3785 views
  11. Multi-task on your BlackBerry   3775 views
  12. Quick Inbox Clean Up   3616 views
  13. HHC seems to have lost its wirelessly connectivity on ...   3612 views
  14. What model BlackBerries does Handheld Contact work with?   3535 views
  15. BlackBerry has locked up, pressing keys or using the ...   3534 views
  16. The application HHC has attempted to open a connection ...   3530 views
  17. How hard is it to install Handheld Contact, and ...   3516 views
  18. In HHC applications on my handheld, I occasionally see ...   3500 views
  19. A user edits a contact "A" on the BlackBerry ...   3485 views
  20. What is the correct format to enter a phone ...   3479 views
  21. HHC on my BlackBerry is not syncing automatically, on ...   3423 views
  22. After performing the “Sync-Now” option, nothing appears to have ...   3383 views
  23. What happens if I go outside wireless coverage with ...   3305 views
  24. What is the "AUTO-SYNC" feature of Handheld Contact?   3274 views
  25. How do I stop the 'Allow this Connection' message ...   3232 views
  26. Handheld Contact Computer and ACT! Requirements   3170 views
  27. How does Handheld Contact handle ACT! Notes, To-Do Items ...   3169 views
  28. Can I use Handheld Contact in addition to another ...   3164 views
  29. Does Handheld Contact install and work on my BlackBerry ...   3157 views
  30. How can I figure out if there is data ...   3123 views