The Handheld Contact Knowledge Base is no longer maintained and was archived on January 21, 2009. Information in the Knowledge Base may not be accurate. Please see our FAQ page for up-to-date support information.
Articles in Installation
Page 1 from 3 PagesUpgrading the Handheld Contact client on your BlackBerry
Upgrade Handheld Contact on your Blackberry as follows. Open your BlackBerry Internet Browser. Go to www.handheldcontact.com/ota.Follow the link that appears as "Download version x.x.x.x", where ... Using ACTDIAG to "Scan and repair" an ACT! Database (Applies to ACT! 6 Only)
Sometimes the Plug-In will "hang" or seem to stall during either the intial data load or a subsequent sync. This can happen if the ACT! ... HHC on my BlackBerry is not syncing automatically, on the schedule I set on the Sync Schedule Tab in HHC Settings in ACT! on my computer.
For Handheld Contact on the BlackBerry to sync on the automatic schedule, one of the HHC applications on the device must be OPEN. If HHC ... Can I use Handheld Contact in addition to another contact management application on my handheld device like Outlook?
Yes. Since Handheld Contact is a new application installed on the handheld device in addition to the standard handheld device address book, task list and ... How hard is it to install Handheld Contact, and how long should I expect it to take?
We have developed an easy-to-use Getting Started Guide that walks you through all aspects of installing Handheld Contact on your computer and handheld. The majority ... Can I have someone back at the office manage my schedule in ACT! and receive schedule changes wirelessly on my handheld even when I am away from the office?
Yes! It is easy to have one ACT! user ... Does Handheld Contact use the ACT! SDK or "directly write" to the ACT! database?
Does Handheld Contact use the ACT! SDK or "directly write" to the ACT! database? Handheld Contact exclusively uses the SDK (Software Development Kit) to read and ... After performing the “Sync-Now” option, nothing appears to have happened.
If you press “Sync Now” in ACT and the sync does not seem to happen, or the HHC system tray icon on only flashes for ... What is the "AUTO-SYNC" feature of Handheld Contact?
I see that Handheld Contact creates a separate '-Auto-Sync-HHC-(ACT! username)' group for each user on the ACT! database. Why does it do that? The bottom line ... What if I have ACT! for Web or WiredContact installed, can I use Handheld Contact?
Yes, if you have ACT! for Web or WiredContact installed, you can use Handheld Contact.The Handheld Contact software will need to be installed right on ...