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Subscription Purchase

Handheld Contact: One-Year Subscription

Purchasing a 1-year subscription works out to less than $7 per month.

  • Sync ACT! Contacts, Activities, Notes, History and more.
  • Wireless synchronization.
  • Use our feature-rich app for the ultimate mobile Act! experience.
  • Unlimited syncing.
  • E-mail support and self-service knowledge base included.
SUBSCRIPTION OPTIONS AND PRICING
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Choose your device count and support option from above to see per-device pricing.
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Feature Highlights

The most popular, useful features of Act! are built into Handheld Contact so you can get more done while on the go.

  • Can manage ACT! data from Handheld Contact on mobile device without WiFi or network internet access
  • Sync up to 15,000 Act! Contacts
  • Syncs securely using 128 bit encryption
  • Sync to 3rd party application
  • Syncs custom activities
  • Syncs tasks
  • Syncs notes and histories
  • Syncs other users' activities
  • Syncs additional customer fields
  • Automatic syncing
  • Allows user to records history and activities, calls, email and SMS
  • Wireless sync
  • Syncs contacts
  • Syncs pre-defined activities
  • Syncs to phone contact list
  • Custom field mapping
  • Erase activities on the phone
  • Central admin console for all users
  • Profiles for syncing multiple users
  • Exclude categories from the sync
  • Edit contacts and calendar on phone
  • Enter new contacts and calendar on phone
  • Edit activities on the phone
  • Enter new activities on the phone
  • Web administration for accounts
  • Clear activities on the phone
  • View and edit other ACT! users activities

The Handheld Contact Difference

More than a mobile site or another basic sync app–Handheld Contact is an app you install on your mobile device that delivers an unrivaled Act! experience for real efficiency.

  • Designed for you
    Handheld Contact is not limited in functionality by your mobile device's Internet browser or its built-in contact and calendar. Our secure, independent mobile apps give us complete control over the user experience.
  • Caller ID
    Export contacts to the smartphone's native contact app for call display with all your Act! contacts.
  • Internet Not Required
    Handheld Contact's mobile app for smartphones and tablets securely stores your data locally so you can access and manage Act! data without Internet access.
  • Alarms
    Handheld Contact supports Act! Alarms and utilizes your mobile device's notification system, ringer, and vibrate features to alert you of your next activity.
  • Simple Setup
    Just about anyone can setup Handheld Contact. Our computer and mobile apps take care of the hard work so you do not need to be an expert with servers or networking to go mobile.
  • Predictable App Behaviour
    Because it is an independent app on your mobile device, Handheld Contact is always a click away and can always pick up on the screen you left off at. Other solutions that rely on the mobile device's Internet browser complicate navigating and confuse end-users.
  • Compatible with Act! Premium and Pro
    Since most organizations use Act! Premium or Pro, installing Handheld Contact requires no additional changes to their Act! environment.
  • Works Without The Act! Application
    Handheld Contact intelligently integrates with Act! and does not depend on the Act! application running or its database being open on the computer to interact with it. Handheld Contact users are unaffected if Act! is closed, unresponsive, or inaccessible over the Internet.
  • Records SMS History
    Handheld Contact creates history records from text messages you send on your smartphone.
  • Records E-mail History
    Handheld Contact creates history records from e-mails you send on your mobile device. The e-mail body is stored as well so no detail is ever missed.
  • Date & Phone Number Friendly
    Formatting and handling for dates and phone numbers seamlessly works in Handheld Contact regardless of where you are in the world.
  • Save Time With Voice-To-Text
    Simplify data entry in Handheld Contact with voice-to-text. It's fast and accurate so entering text when clearing activities, creating histories, creating note records, or adding details to any other text field is a breeze.

Orange Care

Purchase an Orange support plan specifically developed for Handheld Contact.

Orange Care support plan details:

  • Price:
    • Orange Care is associated with one individual who can call in for others from the same company.
    • $10USD per month for each Orange Care plan holder (billed annually)
  • 12 months of phone and email support (up to one 30 minute call per day). Support is defined as help with troubleshooting error messages occurring with installation, upgrades, basic usability and basic functionality.
  • Service beyond 30 minutes per day will be billed at $145/Hour.
  • Orange Care includes Level 1 & 2 Technical Support
  • Support does NOT cover application training or development

HHC+

Handheld Contact's standard contact sync limit is 15,000. For most of our customers this is more than enough, but if you're an Act! power user, we know you'll need more.

HHC+ gives you two options to increase your contact sync limit:

  • HHC+ Premium:45,000 Contacts
  • HHC+ Basic:30,000 Contacts

DISCLAIMER

Act! v15 or higher is required to use HHC+.

Older mobile devices or entry-level mobile devices may experience performance problems when increasing from 15,000 to as high as 45,000 contacts. All mobile devices have performance limits and configurations that are out of our control making it impossible for us to determine if HHC+ will work for you. Newer mobile devices that we've tested have not demonstrated any degradation in performance.

HHC Secure+

HHC Secure+ utilizes HIPAA-compliant security features to protect your organization’s Act! data falling into the wrong hands. Available with new subscriptions or as an upgrade for your existing subscription:

  • Adds another layer of security to help protect your Act! data from unauthorized mobile access.
  • Available now for Android users and coming soon for iOS users.
  • With Secure+ enabled, the Handheld Contact admin can control when an in-app lock screen locks the app, how many password attempts are allowed, and whether or not to wipe all local data on the device.
  • Local Handheld Contact data on the device is encrypted.
  • Handheld Contact admins enjoy better control over Secure+ users and improved notifications.

Mobile Device

  • Apple iOS
    Handheld Contact for iOS is compatible with all Apple iPhone, Apple iPad, and Apple Touch devices running iOS 8.0 or higher.
  • Android
    Handheld Contact for Android is compatible with all smartphones and tablets running Android OS 2.2 or higher.
  • BlackBerry
    Handheld Contact for BlackBerry is compatible with BlackBerry 10 (BB10) smartphones.

Act! Versions

Compatible versions of Act!:
 

  • Act! v19
  • Act! v18
  • Act! v17
  • Act! v16
  • ACT! 2013 (15)
  • ACT! 2012 (14)
  • ACT! 2011 (13)
  • ACT! 2010 (12)
  • ACT! 2009 (11)
    Device Limitations: Android OS not compatible with this Act! version
  • ACT! 2008 (10)
    Device Limitations: Android OS not compatible with this Act! version
  • ACT! 2007 (9)
    Device Limitations: Android OS not compatible with this Act! version
  • ACT! 2006 (8)
    Device Limitations: Apple iOS and Android OS not compatible with this Act! version
  • ACT! 2005 (7)
    Device Limitations: Apple iOS and Android OS not compatible with this Act! version
  • ACT! for Web, ACT! for Financial Professionals, and ACT! for Real Estate

Server

Compatible versions of Microsoft Windows on the server, computer, or laptop hosting the Act! database:

  • Windows Server 2016
  • Windows 10
  • Windows 8.1
  • Windows 8
  • Windows 7
  • Windows Server 2012
  • Windows 2008 RC
  • Windows Vista
  • Windows XP Professional
  • Windows XP Media Center Edition
  • Windows Server 2008
  • Windows Server 2003
  • Windows 2000 Professional
  • Windows Server 2000
  • Windows XP HOME EDITION is not compatible with the Handheld Contact computer application.

Self-help Knowledge Base

The Handheld Contact knowledge base includes solutions to most questions. Search and answer your questons anytime by visiting handheldcontact.com/support.

E-mail Support

Didn't find an answer to your question in the Handheld Contact knowledge base? E-mail support is available to everyone for basic questions – Create a ticket anytime and we'll get back to you.

Get Orange Care for the best support experience

Purchase the Orange Care Support Plan to compliment Handheld Contact e-mail and knowledge base support.

Read more in the Subscription Upgrades tab