News & Developments

News & Developments

14 posts in this category

This is for important Handheld Contact News and Developments

Critical Act! Licensing Update

As a Handheld Contact subscriber, we have some very important information to share with you which will affect your ability to continue to use Act! in the future.

A few weeks ago, we received notice from Swiftpage that an embedded third party licensing service that has worked within Act! since 2005 will cease to operate after December 31st, 2018. The company that owns this service, named “protexis”, has decided to shut down their activation servers on this date, and have advised their customers to find alternative licensing.

For more information on this news, please click HERE.


2018-11-30 14:04:37

HHC 8.2 for IOS expected out today

We are very excited to announce the release of HHC 8.2, the latest IOS build for Handheld Contact.

After 5-months of development and testing, this new build includes the following new features:

  • Ability to trigger "Resend All Data" from device
  • Visibility of all device sync history, allowing users to see what data was included in the last sync, as well as the last 24 and 48 hours
  • Notes & Histories data technology was upgraded to more than double the download speed to the device
  • Added additional troubleshooting tools like the ability to download latest config file to device
  • Location field in Activities was separated to support map enablement 
  • Feature to record Date/Time's of Histories similar to Act!
  • Ability to multi-select on drop down list in Contact detail screen
  • General UI and performance improvements, as well as many bug fixes.

This build was submitted to Apple on Tuesday, and was approved for release late this afternoon. We hope to see it on the App Store no later than Thursday (September 13th) morning.


2018-09-13 10:01:11

HHC computer application build, version is now released

New Handheld Contact computer application build, version is now released. Changes in this build:
   * Better syncing performance
   * Fixed issue with emoji characters causing parsing problems
   * Fixed issue with Advanced settings not initializing properly in some cases
   * Minor bug fixes and improvements


2018-07-23 15:34:22

Handheld Contact for Android v3.1.3.0 is available on Google Play

Handheld Contact for Android v3.1.3.0
- Added ability to choose whether to save history from incoming calls to Act! or not
- Added ability to choose how to set date/time of the history when activity is cleared
- Better handling of incoming phone numbers
- Fixed bug where history of incoming calls was saved with last opened contact instead with My record
- Fixed bug where in rare cases contact details were not refreshed after deleting phone number 
- Fixed bug where deleted items were showing in keyword search results


2018-06-12 15:11:22

HHC for Android version is now live at Google Play Store

Changes in this build:


* NEW: Added ability to request Send all data from Handheld Contact computer application (requires Handheld Contact Computer app version or higher)


2018-05-28 14:49:41
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