9 octobre 2025

Let’s be honest. Nobody has ever said, “Hold on, I’ll write a detailed note about this later,” and actually done it. That’s why Handheld Contact API gives you something that most CRM apps — including Act! Mobile — simply can’t: the ability to take a photo and attach it directly to your contact’s History in Act!

Because context isn’t optional in business. It’s evidence, it’s memory, it’s accountability.

Capture What Really Happened Instantly

When you’re in the field, every visit tells a story. You might be setting up a new product display, inspecting equipment, installing signage, or meeting a client face-to-face for the first time. Instead of typing a note or snapping photos you’ll later forget to upload, you open Handheld Contact API, take a picture, and with a single tap, it’s logged under the correct contact in Act!.

No uploads, no file juggling, no “I’ll do it later.” The app handles the organization for you, linking images directly to your CRM record where they belong. Next time you revisit that contact, you won’t just see text notes. You’ll see visual proof of your work, right alongside your calls, meetings, and activities.

Proof, Context, Continuity

Here’s what that looks like in practice:

  • A completed installation, timestamped and saved as proof of delivery.
  • A display photo, instantly available for your marketing or operations team.
  • A signed document, captured before it’s lost under a car seat.
  • A quick team photo, because people are part of the story too.

Every attachment becomes a verifiable piece of your CRM data — searchable, shareable, and stored securely in the cloud.

Made for the Way You Actually Work

Most mobile CRMs stop at typing. But real work isn’t just text — it’s visual, hands-on, and fast-moving. With Handheld Contact API, photos are uploaded instantly to your Act! Advantage or Act! Premium Cloud database through the Act! Web API, keeping your entire team updated in real time.

Whether you’re working remotely or reporting back from the field, Handheld Contact API bridges the gap between what happens out there and what your CRM remembers.

Because Memory Isn’t Enough

Notes fade. Details blur. Photos don’t. So when a client asks, “What did the setup look like?” or a manager wonders, “When exactly was that delivered?”, you’ll have the answer ready — with a picture to prove it. In the end, good CRM isn’t just about remembering what happened. It’s about showing it.

Handheld Contact API.
Because every great story deserves receipts.

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