How the IOS14 Update effects Handheld Contact?

In an unexpected move yesterday, Apple released iOS 14 with one days notice. With this update we discovered a bug in Handheld Contact Classic and API versions causing them to crash on launch. This problem did not happen with the Beta versions of IOS14 that we tested on our simulators, so it was exciting to discover this issue in production yesterday. The good news is last night we fixed the issue and submitted updates to Apple, and we confirmed this morning both have been approved and are now...

Read more

Handheld Contact API for Android Coming Soon!

Back in March when Handheld Contact API for IOS was released, many quickly asked "what about Android?" Well, we're happy to report that Handheld Contact API for Android is now in beta and we expect it to be released in the first half of August (subject to beta feedback, of course). The API version is our newest mobile client, which syncs directly to the master Act! database for faster updates of more data, across more devices at no extra cost. Like the IOS client, these are the features...

Read more

A few things you should know about the WebAPI that influence your use of HHC

A few notes about the Act! WebAPI that impact Handheld Contact – API that resellers should be aware of when supporting their clients: Depending on your Hosting provider, your API address may be <database URL>-API/act.web.api or it may be <database URL>/act.web.api. If you’re using Swiftpage hosting, please add the former option. The WebAPI cannot detect if a contact has been added dynamically to a group, only if that same contact record is edited in anyway. To combat this, we...

Read more

Handheld Contact - API is HERE!

In December last year we announced that Handheld Contact - API would be released in January, and users could look forward to the following features: Faster wireless syncing of contacts, calendars, task lists, opportunities, notes & histories, with instant updates with your device  Fast & easy setup on your devices with no computer software to install or configure No Windows Console needed, syncs directly with master database using the Act! WebAPI No contact limits, with more...

Read more

Handheld Contact - API launch details

We wanted to give everyone an update on the Handheld Contact API project. With the new Act! Web API version expected out this Friday (March 13th), we've decided to spend the next week and half testing and optimizing against it before releasing our new mobile product. We could likely wrap this process up sooner, but timing being what it is, we thought it unwise to spend half a year developing a product only to release it during March break. With this in mind, we’re aiming to release the IOS...

Read more