A few things you should know about the WebAPI that influence your use of HHC

A few notes about the Act! WebAPI that impact Handheld Contact – API that resellers should be aware of when supporting their clients: Depending on your Hosting provider, your API address may be <database URL>-API/act.web.api or it may be <database URL>/act.web.api. If you’re using Swiftpage hosting, please add the former option. The WebAPI cannot detect if a contact has been added dynamically to a group, only if that same contact record is edited in anyway. To combat this, we...

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Handheld Contact - API is HERE!

In December last year we announced that Handheld Contact - API would be released in January, and users could look forward to the following features: Faster wireless syncing of contacts, calendars, task lists, opportunities, notes & histories, with instant updates with your device  Fast & easy setup on your devices with no computer software to install or configure No Windows Console needed, syncs directly with master database using the Act! WebAPI No contact limits, with more...

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Handheld Contact - API launch details

We wanted to give everyone an update on the Handheld Contact API project. With the new Act! Web API version expected out this Friday (March 13th), we've decided to spend the next week and half testing and optimizing against it before releasing our new mobile product. We could likely wrap this process up sooner, but timing being what it is, we thought it unwise to spend half a year developing a product only to release it during March break. With this in mind, we’re aiming to release the IOS...

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New Mobile Care benefit of membership starts in March

The concept of Mobile Care is simple. Get fast priority technical support from a live agent when you need it, and hundreds of HHC subscribers pay for it every year. Starting in March, Handheld Contact is sweetening the pot a little bit, and providing a FREE subscription to Act4outlook for TWO computers, the #1 selling Act add-on of all time with your Mobile Care subscription. There are no catches or minimum account sizes, as all Mobile Care subscribers are eligible for this...

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Critical Act! Licensing Update

As a Handheld Contact subscriber, we have some very important information to share with you which will affect your ability to continue to use Act! in the future.A few weeks ago, we received notice from Swiftpage that an embedded third party licensing service that has worked within Act! since 2005 will cease to operate after December 31st, 2018. The company that owns this service, named “protexis”, has decided to shut down their activation servers on this date, and have advised their...

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