API is the acronym for Application Programming Interface, which is a software middleware that allows two applications to talk to each other. When you use an application on your mobile phone, the application connects to the Internet and sends data to a server. The server then retrieves that data, interprets it, performs the necessary actions and sends it back to your phone. The application then interprets that data and presents you with the information you wanted in a readable way. This is...

Back when Handheld Contact first start developing its mobile software solutions for Act! users, we chose Firebird as a databases structure. Firebird is a fast open-source SQL relational database management system that runs on Linux, Microsoft Windows, macOS, and several Unix platforms, as well. Recently when we were reviewing areas that was could improve the efficiency of our Classic service, we decided to assess whether this platform was as fast as its SQL Lite counterpart, with which we have...

We’re changing our support plans to fit everyone’s budget Handheld Contact has always supported our customers through the trial periods for free, as well as offering free digital support in the form of email or knowledge base articles. However, for those requiring ongoing hands-on support that includes remote desktop sharing, we've historically had only one support plan for $120/year/user called MobileCare. This model has been in place for over a decade, and has generally worked well for those...

HANDHELD CONTACT HAS SOME BIG NEWS! Last week Handheld Contact completed several months of development and submitted to beta new updates for both Android and IOS versions of Handheld Contact API, and both have been approved. We're extremely excited about these releases as they include numerous features our customers have requested for years. IOS and Android versions should be available for download from their respective stores this week or next. Here's are the highlights of a very long...

UPDATED: February 16th, 2021Quick Tasks are Here One of the more popular features of IOS devices is the native “Reminders”, which allow users to quickly jot down tasks, which they can then assign alarms to for easy task management. This feature was improved further with IOS13, which supported indenting tasks, allowing users to organize tasks under different categories for essential project management. As task management is a core part of CRM, we thought Handheld Contact could incorporate...