After 16-months of isolation, the world of business is opening up, and we’re beginning to venture out of our homes and offices again. With this newfound mobility, though, comes some familiar challenges – and chief amongst them for road warrors is being able to communicate with customers while on the road. The use case is simple. Imagine being on the road and getting word a shipment is delayed, a product price has increased, or a promotion is ending early. You need to notify a group of people...

This morning we uploaded a new HHC Classic console to www.handheldcontact.com. While more updates are planned in the coming weeks, the changes included with this version are as follows: Fixed parsing html strings for Notes, Histories, and activity details New branding colours and images The new console (v4.3.2.0) is available for download now, and will require a resend of all data to fix the formatting issues with Notes, Histories, and Activity details.More updates to...

The world is opening for business again, and people from all trades & professions are becoming more mobile. With this in mind, Handheld Contact is pleased to announce that we’ve added features to all our mobile clients that will give you more data at your fingertips than ever before. Handheld Contact now includes one-button accounting integration for both API and Classic products to support the syncing of essential accounting fields (see right-side illustration - click to enlarge). These...

API is the acronym for Application Programming Interface, which is a software middleware that allows two applications to talk to each other. When you use an application on your mobile phone, the application connects to the Internet and sends data to a server. The server then retrieves that data, interprets it, performs the necessary actions and sends it back to your phone. The application then interprets that data and presents you with the information you wanted in a readable way. This is...

Back when Handheld Contact first start developing its mobile software solutions for Act! users, we chose Firebird as a databases structure. Firebird is a fast open-source SQL relational database management system that runs on Linux, Microsoft Windows, macOS, and several Unix platforms, as well. Recently when we were reviewing areas that was could improve the efficiency of our Classic service, we decided to assess whether this platform was as fast as its SQL Lite counterpart, with which we have...